Yes, Credit bureaus have devised a system designed to speed the dispute process. Yet, this system, in many ways, can actually do more harm to your credit repair efforts than good. My discoveries will completely stun you. Read on!
Seeing how the three main credit reporting agencies receive so many daily complaints – hundreds of thousands – they demanded a sufficient process to keep up with the disputes. And not only to keep track of them, they had to process the disputes as well. And since their response time is limited, they really needed a speedy route to respond to these consumers’ disputes. As a result, they created 2 robotic ways to accomplish their goals.
Optical Character Recognition, more commonly known as ‘OCR’, is like a big scanner on steroids, as one wise credit expert put it. It was assembled to recognize and translate into meaning, the dispute letters as they come in. Moreover, it’s also made to bank the information it reads as well as analyze dispute letters against the hundreds of thousands of other dispute letters that have already been exposed to them.
E-Oscar, though was put together to electronically handle those disputes. Designed and created by the credit bureaus themselves, both the e-Oscar and OCR machinery were put together to speed the process in getting back to consumers about their dispute letters. But disturbingly enough, automated mechanisms don’t always work to the best benefit of the customer.
Once your letters have been opened with a letter opening machine, OCR steps in and is the 1st main computer system that your letters are subjected to when it reaches the credit bureaus. This rather advanced computerized scanning software literally looks at your letter, reads it, inspects it, & finally deciphers it. It immediately decides if it could be further processed through e-Oscar to the creditor or deemed as frivolous and basically tossed into the garbage. If the OCR machine establishes that the dispute letter is unique enough to be processed, the next automated system takes over – e-OSCAR – but if not, you’ve simply thrown away your time and energy.
Upon reaching e-Oscar, the dispute letters are interpreted and then jammed in to a two character code. Furthermore, only one dispute can be entered at a time for each reporting item. So what this means is that if you have multiple issues within a single credit account (for example, the dates the account was opened or the last date of activity on it, the actual balance on that account, late payments if any, or even the reporting credit limit, and so forth), only one of your disputes may actually be processed – usually the first one listed. This also means putting into waste everything you provided in the letter, thus some of your information reported in the credit report may not get disputed.
Although, at first sight, it might seem that this technology would speed up all the work, and logically speed up processing our disputes, the truth still remains the same and that is … these machines have limitations and faults too. For example, consider this rather alarming fact – you probably didn’t know that e-Oscar has a component called reply all which actually allows the data furnisher to respond back to the credit bureaus on a group of disputed files, all at once, as Verified without ever opening the file and investigating it?! Is that not insane or what! Whats even more disturbing is that the authorities are aware of this feature and it’s not illegal at all so it’s that much more important for you to look out for your own best interests when it comes to ensuring your credit reports are correct and thus your credit scores are accurate as well.
Our individual credit ratings are so important that we must take a stand against our disputes being electronically processed in error. And therefore, your main goal in credit repair is to devise a plan to get around the computerized system so that your letters ultimately fall into the hands of a real human being. We need to make it known that we want human beings processing this information about our financial records and disputes because the machine cannot grasp the complexities of our real life. Most would agree that it’s totally cruel to consumers when credit agencies do not follow through on their liabilities to consumers as called for by law.











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